Customer Service

  • PRE-SALES SERVICE

    PRE-SALES SERVICE

    • TIMELYREPLY

      Products, price, technology, industry solutions & other aspects

    • FREE SAMPLE SERVICE

      Free sample service: any testing work can be satisfied here

  • SERVICE IN SALE

    SERVICE IN SALE

    • TIMELY UPDATES

      Once the order confirmed, we will update you the machine processing every 7 days by videos or photos.

    • QUALITY AND PACKAGE GURANTEE

      Our team will test seriously your machine before package for more than 72 hours to make sure the machine in good condition. Multi package way to ensure you will receive a well complete machine.

  • AFTER-SALE SERVICE

    AFTER-SALE SERVICE

    Free user manual and videos will be sent before the machine arrived your factory.

    CUSTOMER SERVICE

    7*18H fast response from engineer team

    we will provide 2 years warranty for the whole machine except consumable parts, any parts damaged or needed, we will give a good solution or reasonable price.